But It Wasn’t Me! Can McDonald’s Be Held Liable for the Alleged Labor Violations of Its Franchisees?
Kimberly Boyd*
Nationwide protests over low wages and poor working conditions within the service industry commenced in November 2012 when hundreds of fast-food workers took to the streets of New York City in what workplace experts called “the largest series of job actions at fast-food restaurants ever.” Steven Greenhouse, With Days of Protests, Fast-Food Workers Seek More, N.Y. Times (Nov. 29, 2012), http://www.nytimes.com/2012/11/30/nyregion/fast-food-workers-in-new-york-city-rally-for-higher-wages.html?_r=0. That same month, the National Labor Relations Board (NLRB) Office of the General Counsel began receiving charges filed against McDonald’s and its franchisees for alleged violations of the National Labor Relations Act (NLRA). NLRB Office of the General Counsel Authorizes Complaints Against McDonald’s Franchisees and Determines McDonald’s, USA, LLC is a Joint Employer, NLRB (July 29, 2014), https://www.nlrb.gov/news-outreach/news-story/nlrb-office-general-counsel-authorizes-complaints-against-mcdonalds. By the end of 2014, the NLRB had amassed a trove of complaints accusing the franchisor and certain franchisees of unfair labor practices against employees “for engaging in activities aimed at improving their wages and working conditions, including participating in nationwide fast food worker protests about their terms and conditions of employment during the past two years.” NLRB Office of the General Counsel Issues Consolidated Complaints Against McDonald’s Franchisees and Their Franchisor McDonald’s, USA, LLC as Joint Employers, NLRB (Dec. 19, 2014), https://www.nlrb.gov/news-outreach/news-story/nlrb-office-general-counsel-issues-consolidated-complaints-against. The allegations of unlawful conduct against McDonald’s and franchisees include:
[D]iscriminatory discipline, reductions in hours, discharges, and other coercive conduct directed at employees in response to union and protected concerted activity, including threats, surveillance, interrogations, promises of benefit, and overbroad restrictions on communicating with union representatives or with other employees about unions and the employees’ terms and conditions of employment.
Id.
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